m-Governance

m-Government is a comprehensive approach leveraging wireless devices like Smart Phones, Computers, PDAs to provide maximum value to both the government and citizens.

This technology has been successfully demonstrated in various government sectors, including education, health, transport, internal functions, and elections, facilitating information, communication, service delivery, payment services, and voting.

Wireless technologies play a crucial role in addressing citizen grievances in Chhattisgarh, providing efficient, effective, user-friendly, and accessible communication. This approach aligns with the National eGovernance Action Plan of India (2003-2007), which focuses on using mobile technologies for public services and addressing citizen grievances. Adopting m-government services enables government officials to handle real-time information related to crimes, accidents, safety, and other public issues.